Services
Services
Your technology needs to be ready every shift. We help make sure that it is.
Our relationship doesn’t end at installation. We stay with you to keep your equipment running, your network secure, and your costs clear from the start. Whether it’s a bedside monitor that needs attention, software updates across your monitoring fleet, or a network issue your IT team shouldn’t have to track down alone, we help take care of it.
Patient Monitoring Service
We built our service to do three things for your team: make it easy to get help, build in‑house skills, and fix issues before they disrupt patient care.
You get up to 5-year warranties on most devices, 24/7 technical support, hands-on training for your biomedical staff, continuous system monitoring, and free software upgrades for the life of your products.
Network Security & Monitoring
NK NetworkCare™ combines network performance, security, and compliance tools into one managed platform.
Your team gets a single place to watch bandwidth, device status, and alerts across your monitoring network to help catch issues before they turn into security problems or downtime.
Central Device Management
NKAnywhere™ software lets you deploy software upgrades, adjust alarm defaults, and see device status across your entire fleet from one central location.
You keep monitors current and consistent without sending staff room to room, and because updates require bedside confirmation before going live, alarm settings never change mid-case.
Flexible Payment Options
Nihon Kohden Payment Solutions allows you to spread equipment costs over time instead of pulling from a single capital cycle.
You can choose term lengths, lease types, and payment structures that fit your budget plan, including options for operating or capital treatment. Installation, training, and protection programs can be also bundled into one predictable monthly payment.
24/7 Support
When a monitor goes down or a network alert needs attention, our technical, clinical, and IT support teams are available around the clock.
We provide remote diagnosis of gateway applications, overnight loaner units to minimize disruption, on-site support when you need hands-on help, and access to a parts depot for faster repairs.
Contact Us
Inquiry
