Nihon Kohden America Website Privacy Policy
Last modified: November 25, 2025
Introduction
Nihon Kohden America, LLC (“Nihon Kohden” or “we”, “our”, or “us”, as the context may require) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (the “Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit the Nihon Kohden America website (https://us.nihonkohden.com) (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Website is hosted in the United States and is intended for use by users who are United States residents. All data collected from our Website is stored on servers within the United States that are owned and controlled by our third-party vendors or us. This Policy does not apply to other Nihon Kohden websites. When you visit our global site, https://www.nihonkohden.com, you can select the region where you are located to access the region specific privacy notices (https://www.nihonkohden.com/select_region.html#r01). You should review the privacy policy that is applicable to your region.
By accessing, browsing, or using this Website, you consent to the collection, use, disclosure, storage, and processing of your information in accordance with this Policy and as required by applicable law.
This Policy applies to information we collect:
On this Website;
In email, text, and other electronic messages between you and this Website; and
From you outside of our Website in connection with the transactions that occur through our Website.
This Policy does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Nihon Kohden or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through our Website.
This Policy does not apply to employment-related personal information collected from employees, job applicants, or similar individuals. Notice is provided to such individuals separately.
Where noted, this Policy does not apply to information relating to business-to-business communications (“B2B personal information”), for example, where a person is contacting us in their role as an employee, owner, director, officer, or contractor of a company.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy section below). Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check this Policy periodically for updates.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age (“Minors”). Minors may not provide any personal information to or on our Website. We do not knowingly collect personal information from Minors. If you are a Minor, do not use or provide any information on this Website or through any of its features, register on our Website, make any purchases through our Website, use any of the interactive features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that we have collected or received personal information from a Minor, we will delete that information. If you believe that we might have any information from or about a Minor, please contact us using the information in Contact Information section below.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); and/or
About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
Directly from you when you provide it to us; and/or
Automatically as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website;
Records and copies of your correspondence (including email addresses) if you contact us;
Your responses to surveys that we might ask you to complete for research purposes; and/or
Your search queries on our Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on our Website; and/or
Information about your computer and internet connection, including your operating system, and device and browser type.
The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize our Website according to your individual interests;
Speed up your searches; and/or
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information about cookies, see https://allaboutcookies.org/.
Web Beacons. Pages of our Website [and our emails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We also use the third party analytical services provided by Google Analytics. These services use cookies with a randomly-generated ClientID in your browser. This ClientID is anonymized. IP anonymization also is activated on our Website, which shortens your IP Address. We may send Google your shortened IP Address to understand how visitors interact with our Website, what webpages are accessed, how often, and for which period of time our pages are viewed. This analysis is used to optimize our Website. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google. You can manage the data collected by Google Analytics by deleting your cookies, installing the Google Analytics Opt-Out Browser Add-On, or by managing your cookie preferences in the OneTrust cookie consent interface that we provide.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you;
To display content of interest via out Website;
To provide you with information, products, or services that you request from us;
To create user preferences regarding emails and other communications;
To provide support for the services and product purchased from us;
To fulfill any other purpose for which you provide it;
Through our use of cookies, to understand how our Website is being used, to measure its effectiveness, and to make improvements;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for order fulfillment, billing, delivery, and/or collection;
To notify you about changes to our Website or any products or services we offer or provide though it;
To allow you to participate in interactive features on our Website;
To respond to correspondence from you;
In any other way we may describe when you provide the information; and/or
For any other purpose with your consent.
If you are submitting information on behalf of a third party, we expect that you have received appropriate consent, according to applicable privacy laws, before transferring any personal information to us.
We also may use your information to contact you about our own and third-parties' goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Data section below.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Policy:
To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support our business and who are bound to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Nihon Kohden America, LLC.’s (or our subsidiaries’ and affiliates’) assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Nihon Kohden America, LLC (or our affiliates or subsidiaries) about our Website users is among the assets transferred;
To data analytics providers;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; and/or
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, or any applicable laws, including laws regarding the disclosures of transactions with healthcare providers;
To enforce or apply our terms of use, terms of sale, and other agreements, including for billing and collection purposes; and/or
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nihon Kohden America, LLC, our customers, our affiliates or subsidiaries, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website then may be inaccessible or not function properly.
Promotional Offers from Us. If you do not wish to have your contact information used by us to promote our own or third parties' products or services, you can opt-out by sending an email stating your request to privacy@nihonkohden.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
Residents of certain U.S. states may have additional personal information rights and choices. Please see Your State Privacy Rights section below for more information.
Accessing and Correcting Your Information
You also may send us an email at privacy@nihonkohden.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website at https://thenai.org/.
Residents of certain U.S. states may have additional personal information rights and choices. Please see Your State Privacy Rights section below for more information.
Your State Privacy Rights
U.S. state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit https://us.nihonkohden.com/california-privacy-policy/.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Confirm whether we process their personal information;
Access and delete certain personal information;
Data portability; and
Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose; and
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, please contact us using the contact information in Contact Information section below.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, as of the effective date of this Policy, we does not sell data triggering that statute’s opt-out requirements.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
Changes to Our Privacy Policy
It is our policy to post any changes that we make to this Policy on this page and we reserve that right to do so at our sole and absolute discretion and at any time. The date of when this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Policy to check for any changes.
To ask questions or comment about this Policy and our privacy practices, please contact us at:
Nihon Kohden North America, Inc.
15615 Alton Parkway
Suite 150
Irvine, CA 92618
Attn: Legal/Privacy
privacy@nihonkohden.com
or via our toll-free number: 1-800-325-0283
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