Support

Nihon Kohden America is committed to provide the highest quality service in the industry.

Patient Monitoring Technical and Clinical Support

If you need immediate assistance for Patient Monitoring technical or clinical support, please call 800-325-0283 and press option 6 to speak with a support technician.

For non-critical support options you can also e-mail Patient Monitoring Technical Support at VitalSignsTechSupport@nkusa.com

Sleep or Neurology Technical and Clinical Support

If you need immediate assistance for Sleep and Neurology technical or clinical support, please call 800-325-0283 and press option 5 to speak with a support technician.

Then select the appropriate option:

  • Press 1 for Polysmith Support and Sleep Products
  • Press 2 for EEG\EMG\IOM Clinical Support
  • Press 3 for EEG\EMG\IOM Hardware Support

If remote access is required, your Nihon Kohden support technician will instruct you on which button to click on and will provide you with an access code.

For non-critical support options you can also e-mail Neurology Technical Support at NeurologyTechSupport@nkusa.com